Website Support Services

High Performance WordPress Hosting and Maintenance

Website Maintenance, Hosting, and Support With Heart

Carefully and skillfully maximize the value of your website with fully managed WordPress support plans. They are perfectly tailored for entrepreneurs and small to medium-sized businesses.

WordPress Maintenance

Plans include updates to the WordPress core, plugins, and theme as well as website backups, security, uptime monitoring and many other options customized to your unique needs.

WordPress Hosting

This hosting add-on option is the fastest solution available for WordPress without the headaches of self-managing a server. All plans include WordPress installation, migration, and expert support.

WordPress Support

This add-on support option is your insurance policy. It will cover repairs for website downtime, plugin/theme errors, theme modifications, and WordPress advice and help to troubleshoot issues.

WordPress Maintenance & Hosting Plans

Take the technical off your plate.

Loving care and routine maintenance are very important to keep your WordPress website up and running smoothly and efficiently. All maintenance or maintenance & hosting plans include:

  • Weekly WordPress core updates

  • Weekly theme(s), plugins, and patches updates

  • Remote/off-site daily backups

  • Emergency support

  • Uptime Monitoring

  • Monthly reports

  • Discounted technical support*

WordPress Maintenance, Hosting & Support Pricing Plans

You can customize your maintenance and/or hosting plan with additional hours of technical support. Please see the list of website edits, additions, and changes included with hourly technical support* below.

Basic Maintenance

(maintenance only)

$69 / month

Optimal for static WP sites. This plan does NOT include support for edits and/or repairs.

  • 1 WordPress website
  • Weekly WP core, plugins, & theme updates

  • Daily remote backups

  • Emergency Support

  • Uptime monitoring

  • Monthly reports

  • Month-to-month

  • Discounted technical support*

Plus Maintenance

(maintenance + 10 site edits)

$159 / month

Optimal for growing WP websites. Includes the Basic Plan, unlimited edits*, security plugins, and security optimization.

  • Everything in the Basic Plan plus:

  • 1 WordPress website
  • 10 site edits

  • Premium security plugins
  • Security optimization

  • Discounted technical support*

Performance Maintenance

(maintenance + unlimited site edits)

$219 / month

Includes the Plus Plan, speed plugins, and speed optimization.

  • Everything in the Plus Plan plus:
  • 1 WordPress website
  • Unlimited site edits*

  • Speed optimization
  • Routine site performance checks

  • Requires a 3 month commitment
  • Discounted technical support for projects out-of-scope*

Business Hosting

(hosting addon)

+$15 / month

Add fully managed WordPress hosting.

  • 1 website hosting

  • 5 GB Cloud Storage Space

  • 800 GB Bandwidth
  • Free WP installation or migration

  • Free SSL certificate

  • Unlimited email accounts

  • Unlimited visits
  • DDoS Protection

  • LiteSpeed Included
  • Month-to-month hosting

  • Discounted technical support*

WordPress Support

Ongoing Edits And Technical Support

Looking for a hands-off approach to grow your WordPress website? Recurring monthly credits can be purchased with a maintenance plan to add your edits, change requests, and/or technical support.

Listed below are examples of the types of support services offered. They are included in the Plus and Performance Plans and discounted for Basic Plan.

If you don’t have a maintenance plan and need help, submit a request for a one-time project.

  • Change background colors or images

  • Add/edit page titles, metadata, and permalinks

  • Edit fonts, font colors, font-weight

  • Add new images

  • Edit/change text, links, and logos
  • Add or edit buttons
  • Changes to navigation or menus

  • Add, edit, and/or publish blog posts

  • Add a simple new interior page without customization (content writing excluded)

  • Add/edit a simple form
  • Add a new team member
  • Make style adjustments
  • Add/edit/change downloadable doc
  • Add/edit newsletter sign-up area
  • Add new FAQs to an existing section
  • Add new testimonials to an existing section
  • Add/edit/configure simple plugins

  • Add/edit users and permissions

  • And much more*

*Recurring monthly edits can be included and defined in your WordPress Support Agreement. Each edit request will be reviewed and confirmed or declined promptly, then put in the queue for completion. Most edit requests are completed in a weeks time.

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Custom WordPress Enhancements

Other WordPress Support Projects

Other WordPress Support Projects

The following project types are not included in recurring support plans due to the time and planning needed. If you have a Plus or Performance Plan you will receive the Discounted Hourly Rate.

  • Adding event calendars or schedulers
  • Adding complex forms with conditional logic

  • Advanced WP security configuration and changes (unless in plan)

  • Custom design for new pages or new landing pages
  • Integrations with new WP 3rd party software plugins

  • Adding case study or portfolio items

  • Adding toggles, pop-overs, and/or tooltips

  • Adding a payment or donation button for your payment gateway
  • Adding custom pop-ups with forms, galleries, integrations with CRM, etc.

Other Website Growth Services

Not included at the Discounted Hourly Rate

Not included at the Discounted Hourly Rate

While growth marketing services are not included in WordPress Support services, you can add on these services at any time.

  • SEO (Local or Organic)
  • New theme or WP builder
  • Membership features
  • Training
  • Server or client-side email setup or configuration

  • E-Commerce
  • Site auditing
  • Content writing
  • Fully customized features
  • External configuration of 3rd party software (e.g. HubSpot, Constant Contact, Keap, etc.)

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